- Improves communication
- Prevents misunderstandings
- Avoids intimidation and confusion
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Practice can help providers use
clear, simple language
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Using clear and simple language is one of the most important
skills for improving communication between providers and clients.
Providers are accustomed to using technical language. Even
when making the effort to use nontechnical words, providers
often use more complicated words and sentences than clients
understand. If clients do not understand what the provider says,
they may not use the method correctly or may not be prepared
for possible side effects. Clients may feel intimidated or confused
by language they do not understand and may not ask for clarification.
Providers may need practice in using clear and simple language.
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