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Client-Provider Interaction: Family Planning Counseling
Introduction Contents Post-Test References Go To Presenter Info

Goals

Section 1

- Introduction
- Counseling
- Topics
- Activity
- Objectives
- Centered
- Services
- Activity
- Examples
- Activity
- Qualities
- Other
- Gender
> Activity
- Choice
- Affect
- Barriers

Section 2
Section 3

Summary

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Section 1 - Family Planning Counseling

Learner Activity

Slide 10 Activity

For this activity you will consider some common client-provider scenarios.

After reading each scenario, answer the question that follows.

Scenario 1: A woman comes to the clinic and informs the provider that she wants to use DMPA. The provider, a woman, has had a bad experience with DMPA because of side effects and does not like the method. She thinks that combined oral contraceptives (COCs) would be a much better method for the client, and convinces her to use them. The client agrees to use COCs because she assumes the provider knows better than she. Three months later the woman returns to the clinic and is pregnant because she was not able to take the pill correctly.

Think about how the provider handled this situation and if you:

  1. Agree with the provider
  2. Disagree with the provider
  3. Are not sure

Scenario 2: A 17-year-old girl comes into a clinic and informs the provider that she has decided to have sex. She asks the provider what she should do to keep from getting pregnant. The provider takes her time with the girl, is sensitive and empathetic, and explains to the girl how sex can affect her life in permanent ways. She then says to the girl that she believes young people should not have sex and refuses to give her contraception.

Think about how the provider handled this situation and if you:

  1. Agree with the provider
  2. Disagree with the provider
  3. Are not sure

Think about your reasons for agreeing or disagreeing with how the provider handled the situation. Write down your answers to the following questions:

  • How do provider values and biases affect a client's ability to make an informed and voluntary choice about family planning?

  • What can providers do to avoid interjecting their personal values and biases?

Refer to your written answers as you read the following slides. Do you see ways that you can be more effective in your interactions with clients?

Slide 10 Activity

 

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